our products

Fennec Assist

SUPPORT YOUR ONLINE CUSTOMERS SECURELY AND MORE EFFICI​ENTLY

Fennec Assist is a turn-key service that is easily added to your website. With our fully documented API it is straightforward and easy to integrate. Assist can be used alongside your normal support tools and will ensure that you can build trusting relationships with your clients. Fennec Assist’s high quality and super-fast co-browsing technology, aids in streamlining the service cycle.

Our typical clients: Banks, Accounting and Payroll Software Providers, Legal Software Providers, Stock Broking Platforms, Share and Forex Providing Platforms, Gambling Platforms, CRM Software Providers.

What Fennec Assist does: Enables customers to share their screen while allowing agents to simultaneously navigate the webpage. This provides customers with real-time, practical support

  • Simple and easy installation.
  • Reasonably priced month-to-month contract.
  • Browser-to-browser support – removes the risk of theft of personal information and data.
  • End-to-end encryption makes the product suitable for sensitive data environments. 
  • No exchange of usernames or passwords – results in more efficient and client-friendly interactions.
  • Reduction in call support times – greater speed in assisting clients resolve issues. 
  • Enables remote client training.

How can we help you?

Online Enquiry